Privacy Policy

Welcome to SUPERBUY CENTER (https://superbuy.center). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our reverse purchasing agent services, including luxury goods sourcing and cross-border logistics.

1. Information We Collect

We collect information that allows us to provide our procurement and shipping services effectively. This includes:

• Personal Identification Information: Name, shipping address, billing address, email address, and phone number.
• Customs and Logistics Data: As a cross-border purchasing agent, we may require government-issued identification numbers (such as passport numbers or tax IDs) strictly for the purpose of customs clearance and international shipping compliance.
• Payment Information: Transaction details and purchase history. Note that we utilize secure third-party payment processors and do not store your full credit card information on our servers.
• Order Details: Information regarding the products you request us to purchase, including links, specifications, and preferences for 3C digital products or luxury items.
• Technical Data: IP address, browser type, operating system, and access times automatically collected via cookies and server logs to improve website functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your procurement orders from Chinese markets.
• To manage cross-border logistics, including arranging shipping and generating necessary customs documentation.
• To communicate with you regarding order updates, shipping status, and customer support inquiries.
• To prevent fraudulent transactions and monitor against theft.
• To improve our website, services, and product offerings based on user feedback and usage patterns.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. However, as a reverse purchasing agent, we must share specific data with third parties to fulfill our service obligations:

• Logistics Partners and Couriers: We share your name, address, and phone number with shipping carriers (such as DHL, FedEx, UPS, or EMS) to deliver your goods.
• Customs Authorities: We are required by law to disclose order details and consignee information to customs authorities in both the export and import countries to ensure compliant cross-border trade.
• Service Providers: We may share data with third-party vendors who perform services for us, such as payment processing, data analysis, and email delivery.
• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Cookies and Tracking Technologies

We use cookies to help customize the website and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies through your browser settings, but be aware that such action could affect the availability and functionality of the website.

6. Third-Party Websites

Our website may contain links to third-party websites. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.